Which term describes the act of withholding a non-conforming product from use?

Which term describes the act of withholding a non-conforming product from use?

• A. Rejection
• B. Acceptance
• C. Rework
• D. Recall

Answer: (A)

Withholding a non-conforming product from use is the act of rejection. In quality assurance, when an item fails to meet requirements, it is set aside and not released for production or service until a disposition decision is made. This prevents non-conforming parts from being used. Rework is the process of bringing the item into compliance so it can be used, which happens after the decision to withhold. Acceptance would mean the item is approved for use, which is opposite. Recall refers to removing a product from service after release, not the immediate action at the inspection point. So, the best term for withholding a non-conforming product from use is rejection.

Withholding a non-conforming product from use is the act of rejection. In quality assurance, when an item fails to meet requirements, it is set aside and not released for production or service until a disposition decision is made. This prevents non-conforming parts from being used. Rework is the process of bringing the item into compliance so it can be used, which happens after the decision to withhold. Acceptance would mean the item is approved for use, which is opposite. Recall refers to removing a product from service after release, not the immediate action at the inspection point. So, the best term for withholding a non-conforming product from use is rejection.